We promise the utmost in quality merchandise and exceptional service. We are constantly striving to deliver on our mission to become the best WebStore in the country. Please contact us if for any reason you feel that your expectations have not been met. Our first priority is you, our customers, and we will do all that we can to ensure that you are satisfied with our WebStore in every way.

Legal Age
You must be at least 21 years of age to purchase a product. By placing your order on our Web site, on the phone, or in person at our store, you have represented to our store that you are at least 21. All products delivered must be received by an adult of legal age (more than likely, that would be 21 or older!).

By purchasing a product from the Store, you agree that you are bound by the following Terms and Conditions:

•    All products are sold "as-is," without any representations or warranties, express or implied, including, but not limited to, as to merchantability, fitness for a particular purpose, or other   description of physical condition.
•    All risk of loss and damage to a product passes to you upon shipment of the product purchased. We are not responsible for any acts or omissions in connection with the packing or shipping of the products or of the carriers, whether or not recommended or selected by us.
•    You shall pay any applicable state and local taxes, and any applicable compensating use tax of another state which we may be required by law to collect at the time of the payment of the purchase price.
•    These Terms and Conditions of Sale, as well as your and our respective rights and obligations hereunder, shall be governed by and construed and enforced in accordance with the laws of the State of California. You consent to the exclusive jurisdiction with any product purchased from us. In no event shall our liability ever exceed the purchase price actually paid by you for such product.
•    Every attempt is made to use the correct label image for the product being displayed on this Web site. The wrong year may appear on the image being used because the correct year is unavailable and we take no responsibility if the label is incorrect.

 
Privacy/Security
This WebStore holds the highest respect for its customers and guarantees our firm commitment to your privacy. We do not sell any of the information provided by you to any other institutions. By registering with us and/or buying products from us online, you will automatically be added to our mailing list, but you do have the option to "opt-out". If at anytime you would like to be removed from our list, simply click the opt-out button in the e-mail or contact us at the store, and you will be removed immediately.
As a customer, you reserve the right to be concerned about the security of your credit card information. Please be assured that your financial information is sent to us via encrypted data and can therefore not be hacked, received, or deciphered by other merchants or mean people with malicious intentions. This WebStore has taken the steps to ensure your security by using the highest levels of encryption security. If you are still not comfortable with releasing your credit card information via our Web site, you may call (423) 892-6767.
Please note that no orders will be considered complete until payment has been submitted.

Security
We take the security of your details very seriously and have taken every precaution to ensure that your transaction is secure. All your personal and account details are held on a secure Web server, and when you place your order you will be taken to a secure server - look for the locked padlock symbol in the status bar of your Internet browser.
If you are still unsure about submitting your details over the Internet, you can give us a call at (423) 892-6767and ask for the WebStore Manager
 
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Item Description
Dodge City Snow Ski Shop takes great care with the descriptions of the products as they appear online. The limitations of broadcasting may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications are subject to change and Dodge City Snow Ski Shop cannot be held responsible for discrepancies, either real or perceived.
 
Payment
We accept the following major debit and credit cards: Visa, MasterCard and Discover.

Do Your Prices Include VAT?
All prices on this site are quoted in and include value-added tax (VAT) at the appropriate rate. Your selected delivery destination will determine whether or not VAT is applicable. If VAT is not applicable, then this tax will be deducted from your order prior to your card being charged. Your location may render you liable to import, state, local, or other taxes. Such taxes are entirely your responsibility. You must include your billing address as it appears on your credit card statement. 'Store Name' uses an address verification system to ensure correct billing addresses. Orders with incorrect details will not be processed.

Prices
The prices quoted are those valid at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alteration to the rate of VAT. VAT does not apply to orders to be shipped outside the EEC or other tax-free areas – in these circumstances, goods will be priced without VAT. All prices shown are cash prices. All products shown in this service are subject to availability.

Order Confirmation
You will be notified by e-mail as soon as we receive your order. Please ensure that you enter your e-mail address on the order form. If we have any queries regarding your order, we will contact you via e-mail or telephone.

Goods Out of Stock
If you place an order and the goods are out of stock, we will inform you ASAP via e-mail or telephone. Please ensure that you submit your correct e-mail and telephone details on the order form.
If your order contains multiple items, we can either wait for the out-of-stock item to arrive and ship everything together, or ship the order separately.

Canceling or Altering Orders
You can cancel or alter your order at any time prior to its dispatch. Altered orders may be subject to a small delay as the order is repackaged, etc. Please have your order details ready when phoning us.

Off-line Orders
Off-line orders may be printed and sent by fax, post, or e-mail, together with payment. Your goods will be dispatched as soon as possible. In the event of a product being out of stock, you will be contacted and made aware of an expected date of delivery.

When Will My Order Be Dispatched?

•    Orders received before 4:00 p.m. Monday to Friday will be dispatched the same day, provided we have your items in stock.
•    Items ordered after 4:00 p.m. on Friday and over a weekend will be dispatched Monday.
•    Items dispatched on Friday are for delivery the following Monday.
•    Items ordered over a bank holiday will be dispatched the next working day.

Dodge City Snow Ski Shop stock status is constantly updated, but demand is high and we occasionally run out of stock on popular items. If, for this reason, we cannot dispatch your order, we will contact you with a revised dispatch date.

What Do I Do If an Item Doesn't Work or I Don't Like the Color?
Contact Dodge City Snow Ski Shop, because problems can often be resolved without incurring unnecessary postal charges. If however, it is deemed necessary to return an item for exchange or refund, please note the following:

•    Returned goods must be in their original packaging, with labels still attached.
•    Goods must be returned within SEVEN days of receipt.
•    Goods must be accompanied by the receipt and a note outlining the reason for return.
•    Goods returned are subject to a minimum charge of 5% for a restocking fee.
•    Goods listed in our Special Offers or Clearance sections are not refundable.
•    Goods must be in new condition, that is, unused and unmarked.
•    Costs incurred in posting the returned items are not refundable.

Disclaimer
Dodge City Snow Ski Shop  reserves the right to alter without prior notice any content found within this Web site. Special offers and reduced items are subject to one per customer, and strictly on a first-come, first-served basis. Dodge City Snow Ski Shop and any other party involved in making this site available to you are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of its being accessed or used. Dodge City Snow Ski Shop assumes no responsibility, and shall not be liable for any damages or viruses that may infect your computer equipment or other property in any way, shape, or form as a direct result of accessing this Web site.